Privacy Policy

Who We Share Data With

We share information only with service providers who help run this site—specifically, our web hosting company and analytics tool. These partners act strictly on our instructions, and they may not use your data for their own purposes. We never sell, rent, or trade your personal information to any third party. Your details are not used for advertising by other businesses, and we do not pass your contact details to any casino operator or payment service unless you ask us directly.

Why We Hold This Information

The details from your contact form are kept solely to respond to your enquiry and to address anything you raise. If you ask about a promotion or a technical issue, we need your message and contact details to give you a useful answer. The automatic server records help us understand how visitors use the platform—which pages are popular, where people pause, and what causes errors. This lets us improve layout, speed, and content so the site works better for everyone.

What We Collect and When

When you use the contact form on this site, you send us the details you type in—such as your name, email address, and the message itself. We receive that information only at the moment you choose to submit it. Separately, every web server automatically records basic technical data for each visit. That includes your IP address, the type of browser you use, and which pages you open in the lobby. This happens without you taking any extra action.

How Long Records Are Kept

Contact form messages are retained only as long as needed to resolve your enquiry and to follow up if required. Once the matter is closed, we delete the message and any attached personal details from our active systems. Server logs are kept for a short period—typically a few weeks—to investigate security incidents or technical faults. After that period, they are erased automatically. We do not keep any personal data indefinitely without a clear reason.

Cookies and What Happens If You Turn Them Off

Cookies are small files stored on your device that help the site remember your preferences and measure traffic. We use them to keep your session stable and to gather anonymous statistics about browsing behaviour across the platform. If you disable cookies in your browser, most of the site will still function. However, some features may not remember your settings between visits, and analytics will be less accurate. You may also need to log in again more often or see a less personalised experience.

Your Right to Access and Delete

Under Malaysian personal data protection law, you may ask for a copy of any personal information we hold about you. You can also request that we correct inaccurate details or delete your data entirely, subject to any legal obligation to keep it. To make such a request, use the contact form on the site and state clearly what you want. We will respond within a reasonable time, verify your identity, and then provide the data or remove it as you ask, without charge.

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